Privacy Policy

Effective Date: December 3, 2024

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Facility Network (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information we gather from you.

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1. Information We Collect

We may collect the following personal data from you:

• Name
• Email address
• Phone number
• Company information

This data is collected through forms on our website.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• Marketing: To inform you about our services and promotions.
• Service Improvement: To enhance our website and services.

3. Cookies and Tracking

Our website uses cookies to track user sessions and provide analytics. This may include:

• Analytics Cookies: We use Google Analytics to understand how users interact with our website.
• Targeting Cookies: To provide personalized experiences and content.

By using our website, you consent to the use of cookies. You can manage your cookie preferences in your browser settings.

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4. Legal Basis for Processing

We process your personal data based on your consent. By providing your information, you agree to its use as described in this Privacy Policy.

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5. Data Sharing

We do not sell or share your personal data with third parties. However, we use third-party services, such as Google Analytics, which may process your data for analytical purposes.

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6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your data.
• Withdrawal of Consent: Withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us at info@facilitynetwork.com.

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7. Data Retention

We retain your personal data based on its purpose:

• Marketing Data: Retained for 2-3 years unless you request its deletion.
• Service-Related Data: Retained indefinitely unless inactive for 5+ years, or until a deletion request is received.

8. Security Measures

We take appropriate measures to protect your personal data, including:

• SSL (Secure Socket Layer) certification to encrypt data.
• Regular employee training on data security.
• Backups and disaster recovery plans.
• Limiting access to personal data only to authorized personnel.
• Regular monitoring and updates to ensure system security.

9. International Transfers

We do not transfer your personal data outside of Canada.

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10. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect data from them.

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11. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page. Please check this page periodically for changes.

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12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: Email: info@facilitynetwork.com

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